Booking, Cancellation and Reschedule Policy

Booking Policy

Reservations: All bookings are subject to availability and must be made online.
Confirmation: Once a booking is made, you will receive a confirmation email with the details of your reservation. Please review this confirmation carefully and notify immediately of any discrepancies.
Payment: Full payment required at booking.
Information Accuracy: You are responsible for providing accurate and complete information at the time of booking.

Cancellation Policy

Cancellation Window: You may cancel your booking up to 48 hours prior to the scheduled service for a full refund.
Late Cancellations: Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee of 50% of the total booking cost.
No-Shows: Failure to arrive for your scheduled service without prior notification will be considered a no-show and may result in forfeiture of any payments made.

How to Cancel: To cancel your booking, please email mothernatureb@gmail.com

Reschedule Policy

Reschedule Window: You may reschedule your booking up to 48 hours prior to the scheduled service, subject to availability.
Reschedule Fee: Rescheduling requests made within 48 hours of the scheduled service may be subject to a rescheduling fee of 50% of the total booking cost.
Availability: Rescheduling is subject to availability and may not always be possible at your preferred time.

How to Reschedule: To reschedule your booking, please email mothernatureb@gmail.com